Privacy Policy

Mount5 (“Mount5,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or otherwise interact with our online services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Services.

1. Information We Collect

Information you provide directly. We may collect information you choose to provide, including:

• Name, business name, job title, email address, phone number, and other contact details.
• Information included in inquiries, project briefs, forms, meeting requests, or other communications.
• Commercial information relating to services you request or a potential business relationship.
• Any other information you voluntarily provide to us.

Information collected automatically. When you use the Services, we and our service providers may automatically collect:

• Device and browser information, IP address, operating system, language, and approximate location derived from IP address.
• Usage information, including pages viewed, links clicked, referring pages, dates and times of visits, and interactions with the website.
• Cookie, pixel, tag, local storage, and similar technology data.

Information from other sources. We may receive business contact or analytics information from service providers, advertising platforms, referral partners, publicly available sources, and social or professional networks, subject to their terms and applicable law.

2. How We Use Information

We may use personal information to:

• Operate, maintain, secure, and improve the Services.
• Respond to inquiries, schedule meetings, prepare proposals, and provide requested information or services.
• Manage client, prospect, vendor, and partner relationships.
• Analyze website performance, traffic, and user interactions.
• Personalize content and measure or improve our marketing.
• Send business or marketing communications where permitted by law. You may opt out at any time.
• Detect, prevent, and address fraud, misuse, security incidents, or technical problems.
• Comply with legal obligations, enforce agreements, and protect our rights and the rights of others.

3. Cookies and Similar Technologies

We may use essential, functional, analytics, and advertising cookies and similar technologies. These tools help the website function, remember preferences, understand traffic and performance, and measure marketing effectiveness.

Depending on the tools implemented on the website, third parties such as analytics, hosting, customer relationship management, scheduling, and advertising providers may place or access cookies or similar identifiers. Their use of information is governed by their own privacy policies.

You can control cookies through your browser settings and, where available, our cookie preference tool. Blocking certain cookies may affect website functionality. Browser-based opt-out signals will be honored where required by applicable law and supported by our systems.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following: your consent; performance of a contract or steps requested before entering a contract; our legitimate interests in operating, securing, and improving our business and Services; and compliance with legal obligations.

5. How We Disclose Information

We may disclose personal information to:

• Service providers that support hosting, security, analytics, communications, customer relationship management, scheduling, document storage, and business operations.
• Professional advisers, including lawyers, accountants, insurers, and auditors.
• Business partners or subcontractors when reasonably necessary to evaluate or deliver requested services.
• Authorities or other parties when required by law, legal process, or to protect rights, safety, security, or property.
• A buyer, investor, successor, or adviser in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.
• Other parties at your direction or with your consent.

We do not sell personal information for money. We may use analytics or advertising technologies that could be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you may exercise an opt-out right as described below.

6. International Data Transfers

Mount5 is based in Israel and may use service providers located in Israel, the United States, the European Economic Area, and other countries. Your information may therefore be processed in countries with privacy laws different from those where you live. Where required, we use appropriate safeguards for international transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to manage business relationships, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, its purpose, and applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information; object to or opt out of certain processing; withdraw consent; and lodge a complaint with a data protection authority. These rights may be subject to legal exceptions.

To exercise a privacy right, email us at ofir@mount5.com and clearly label the request “Privacy Request.” We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

10. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. We may still send non-marketing communications relating to an existing business relationship, transactions, or service notices.

11. Third-Party Links

The Services may link to third-party websites or services. We do not control and are not responsible for their privacy or security practices. Review their privacy policies before providing personal information.

12. Children's Privacy

The Services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes may be communicated through the website or by other appropriate means where required by law.

14. Contact Us

For questions, requests, or complaints concerning this Privacy Policy or our privacy practices, contact us using the details below:

Email: ofir@mount5.com
Website: https://mount5.com